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Shipping Policy

 

At QuaLLi, we are committed to delivering your orders in a timely and secure manner:

Shipping Methods

We offer standard and express shipping options, which can be selected during checkout. Delivery times vary depending on your location, and the estimated delivery time will be displayed at checkout.

Shipping Costs

Shipping costs are calculated during checkout and vary based on the selected shipping method and delivery address. Shipping fees will be added to your order total.

Order Tracking

Once your order has been shipped, you will receive a tracking number that allows you to monitor the delivery status on the shipping carrier’s website.

Lost or Damaged Items

If your order is lost or damaged during shipping, please contact us at qualliva@gmail.com. We will initiate the necessary procedures with the shipping carrier and provide a solution as soon as possible. We are not responsible for delays that may occur during delivery.

Address Information

It is important to provide accurate and complete shipping address information when placing your order. We cannot be held responsible for orders that cannot be delivered due to incorrect or incomplete address details.

Special Circumstances

Delivery delays may occur due to special circumstances such as severe weather conditions, natural disasters, strikes, or operational issues of shipping carriers. In such cases, we will inform you about the status of your order.